Shipping policy

Shipping Policy

📦 Made Just for You

Since your order is customized and made specifically for you, please allow 10–12 working days for delivery from the date your order is placed.

This includes the time required to customize, prepare, pack and ship your order.

🚚 Delivery Delays

We work with trusted third-party shipping partners to deliver your order. While we do our best to ensure timely delivery, once your order has been handed over to the shipping partner, the final delivery timeline is also dependent on their network and operations.

In rare cases, delays may occur due to courier-related issues, weather, operational disruptions, incorrect routing, or other circumstances beyond our direct control.

If your order is delayed, please don't worry — we're on it! We will coordinate with the shipping partner and do our best to get your order delivered as quickly as possible.

📍 Please Check Your Details Carefully

Please make sure your phone number and complete delivery address are correct before placing your order.

If an order is returned to us (RTO) because of:

  1. An incorrect/incomplete address
  2. An incorrect phone number
  3. The customer being unreachable
  4. The customer being unavailable for delivery
  5. Non-response to delivery attempts

the order will be returned to us by the shipping partner.

RTO shipments can take approximately 25–30 days to reach us.

Once we receive the order, we can resend it to you after payment of a ₹100 re-shipping fee.

💛 A Little Patience Goes a Long Way

Every order is personalized and made especially for you. We don't keep ready-made customized stock sitting in a warehouse.

So while we promise to do our best to get your order to you as quickly as possible, we request you to kindly allow the full 10–12 working day delivery window.

For any shipping-related concern, feel free to contact us — we'll always try our best to help.